At GiftPlog, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully. By using our site, you consent to the practices described below.


1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact customer service

  • Participate in promotions or surveys

Types of information we may collect:

 
 
CategoryExamples
Personal IdentifiersName, email address, phone number, billing and shipping address
Payment InformationBilling address (processed securely by third-party payment providers)
Order DetailsProducts purchased, personalization details, order history
Account CredentialsUsername, password, account preferences
CommunicationsMessages, feedback, or inquiries you send to us
Technical DataIP address, browser type, device information, cookies, and usage data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Process and fulfill your orders – including payment processing, shipping, and personalization

  • Communicate with you – order confirmations, shipping updates, customer service responses

  • Improve our website and services – analyze usage trends, enhance user experience

  • Personalize your experience – recommend products, remember preferences

  • Send marketing communications – newsletters, promotions, and special offers (you may opt out at any time)

  • Prevent fraud and ensure security – detect and prevent fraudulent transactions, protect against unauthorized access

  • Comply with legal obligations – maintain records, respond to lawful requests


3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website and serving you, including:

 
 
Third PartyPurpose
Payment ProcessorsTo securely process payments
Shipping CarriersTo deliver your orders
Email Service ProvidersTo send order updates and marketing communications
Analytics ProvidersTo understand how visitors interact with our site
IT and Security ServicesTo maintain and protect our website

These third parties are contractually obligated to keep your information confidential and use it only for the purposes specified.

We may also disclose your information when required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.


4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences and shopping cart

  • Understand how you use our site

  • Deliver relevant advertising

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Types of cookies we use:

  • Essential Cookies – Required for site functionality (e.g., shopping cart, checkout)

  • Performance Cookies – Help us understand site usage and improve performance

  • Functional Cookies – Remember your preferences

  • Marketing Cookies – Used to deliver relevant ads and track campaign effectiveness


5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Secure Socket Layer (SSL) encryption for data transmission

  • Restricted access to personal information

  • Regular security monitoring and updates

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.


6. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

 
 
RightDescription
AccessRequest a copy of the personal information we hold about you
CorrectionRequest correction of inaccurate or incomplete information
DeletionRequest deletion of your personal information (subject to legal obligations)
Opt-OutUnsubscribe from marketing communications at any time
Data PortabilityRequest a copy of your data in a structured, machine-readable format

To exercise any of these rights, please contact us at shop@giftplog.com. We will respond within the time frame required by applicable law.


7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.


8. Third-Party Links

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.


9. International Data Transfers

If you are accessing our website from outside the country where our servers are located, your information may be transferred across international borders. By using our site, you consent to the transfer of your data to countries that may have different data protection laws than your country of residence.


10. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • Processing and fulfilling orders

  • Maintaining account records

  • Complying with legal and tax obligations

  • Resolving disputes and enforcing agreements

When your information is no longer needed, we will securely delete or anonymize it.


11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised "Last Updated" date.

We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.


12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: shop@giftplog.com
Hours: Monday–Friday, 9:00 AM – 6:00 PM (EST)


Last Updated: March 28, 2026